Privacy Policy

Bigsstores respects your privacy concerns and values your relationship with us. This Privacy Policy describes the types of personal information we collect about our customers, the channels used, how we use the information, the choices clients have about sharing information, and how our customers can contact us regarding our privacy practices. We also outline the measures we take to protect the information collected.

Important: Bigsstores does not share or rent information contained in our database with third parties.


1. Information We Collect

We may collect personal information from various sources, such as when you complete a purchase or register on our online store. Specifically, we collect the following:

  • Identity and Contacts: Name, email address, delivery and billing address, purchase history, contact history with our support team, favorite products, concerns, and any additional personal information you provide.
  • Transaction Information: Payment details such as name on payment, type of card, and partial card number or associated account.
  • Technical Information: IP address, login data, browser type and version, location, time zone, language, operating system, and platform type.
  • Marketing and Communication: Your preferences regarding marketing communications from Bigsstores and your contact preferences.

2. Information You Provide

You may provide additional personal information when making a purchase. This can include your name, email, address, purchase history, product preferences, and content shared with us like videos, photos, reviews, articles, comments, location, and friends.

3. How We Use The Information

We use your information to:

  • Adjust and personalize communications,
  • Promote products that interest you,
  • Offer services related to your preferences,
  • Access purchase history for support,
  • Process orders and invoices,
  • Provide customer support before, during, and after the purchase.

4. Cookies, Web Server Logs, Web Beacons, and Google Analytics

Bigsstores uses cookies, Google Analytics, and other web tools to enhance site performance and personalize your experience. Cookies help us remember preferences, products added to your cart, and provide you with a seamless experience on future visits. Google Analytics helps us track page views and improve site operations.

You may opt to accept or reject cookies. Note that rejecting cookies may limit certain site functions.

5. Email and Text Messaging

If you wish, you can provide your phone number or email to receive text messages and email alerts from Bigsstores. This service is free, with up to 4 messages per month. To unsubscribe, simply contact us at [email protected].

6. With Whom We Share Your Data

Bigsstores does not sell or rent customer information. However, we may share your data with:

  • Companies that help process purchases, such as banks, payment providers, distributors, and carriers.
  • Service providers like Google and website hosts for advertising and platform management.
  • Tax authorities for purchase invoicing as required by law.

Data sharing may also occur if legally required to prevent fraud or illegal activities.

7. How We Protect Your Personal Information

Bigsstores uses secure servers, SSL encryption, and other measures to protect your personal information from unauthorized access. Payment transactions are processed by PayPal, so Bigsstores does not store personal or banking data associated with your transaction.

8. Data Retention

We retain your data as long as you have an account with us or as required for service provision. For legal compliance, fraud prevention, and other security reasons, certain data may be retained after account closure.

9. Withdrawing Consent

You may withdraw consent or object to data processing at any time. Note that this may limit access to some products or services. To review, change, or delete personal information, contact us at [email protected].

10. Reviewing, Updating, and Modifying Personal Information

Subject to applicable law, you may request access to your personal information, update it, or request deletion by contacting us at [email protected].

11. Changes to the Privacy Policy

Any changes to this Privacy Policy will be posted on this page. Please check back periodically to stay informed of updates.